Our people are key to our unique culture and their passion drives our success. Innovation and excellence are the foundation of our unmatched ability to deliver results for our customers, partners and shareholders.

Our values center around the following key areas:

 

Integrity

We believe in winning the right way while being honest and ethical at all times.

Innovation

We believe that innovation leads to results. We create, adapt and continuously enhance our tools and processes to enable our customers’ success without sacrificing quality.

Accountability

We are accountable to our employees, customers and partners by transforming our commitments into reality.

Results

We strive for excellence by delivering results that provide superior value and service that exceed both customer and shareholder expectations.

Customer Focus

Being customer focused means making a commitment to our clients, proposing valuable solutions, being consistently responsive, and exceeding expectations in meaningful ways. This applies to both our external and internal customers.

For our customers, we aspire to:

  • Be innovative and adaptable in our customization of client solutions
  • Produce solutions-based deliverables that meet or exceed established objectives
  • Be a proactive partner in achieving clients’ goals while maintaining a sense of scope
  • Prioritize the client experience at every stage of the process to foster a lasting relationship

WHISTLEBLOWER HOTLINE

We pride ourselves on maintaining a culture of fairness, honesty, integrity, and compliance with the law.  Anyone may report fraud, unlawful, unethical and other types of improper behavior 24 hours a day, 7 days a week by submitting a report through our whistleblower hotline using the following link:
https://www.lighthouse-services.com/ProSys