ProSys Information Systems Recognized by Cisco for Excellence in Customer Satisfaction in the US
Atlanta, GA, USA – 7/30/14 – ProSys Information Systems, Inc. announced today that it has achieved a Customer Satisfaction Excellence Gold Star from Cisco. This designation recognizes ProSys for delivering outstanding customer service to customers in the USA.
“We are proud to be a valued partner of Cisco and to receive their prestigious Channel Customer Satisfaction Excellence award,” said Michael Hritz, Cisco Practice Manager of Prosys Information Systems. “By partnering with Cisco, we work to provide our clients with the highest level of customer service, because it is, without question, the foundation of continued success for our businesses.”
Cisco measures the customer satisfaction levels achieved by its Gold, Silver, and Premier Certified partners based on regional target goals, providing a weighted average of a partner’s pre- and post-sales support over a rolling 12-month period. Partners that achieve outstanding customer satisfaction are awarded the Customer Satisfaction Excellence Gold Star and can be found using the advanced search menu in the Cisco Partner Locator.
The Cisco Resale Channel Program provides a framework for partners to build the sales, technical, and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. Through the program’s specializations and certifications, Cisco recognizes a partner’s expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates partner qualifications such as technology skills, business best practices, customer satisfaction, and presales and post-sales support capabilities – critical factors in choosing a trusted partner.
Find More Information Online: Cisco Certified Partners/Customer Satisfaction in the Cisco Partner Locator (www.cisco.com/go/partnerlocator).
ProSys successfully brings together customized IT solutions and comprehensive engineering expertise, coupled with proprietary technology applications and best-in-class products to offer solutions tailored to address your organization’s unique business requirements.
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